Privacy policy
PRIVACY STATEMENT
We take your privacy seriously. This Privacy Policy explains how iTAOSTAR ("we," "us," or "our") collects, uses, shares, and processes your personal information when you visit or use our website, place an order, or otherwise interact with our products and services.
Collection and Use of Personal Data
Personal data is information that can be used to directly or indirectly identify you. Personal data may also include information that is linked to information that can be used to directly or indirectly identify you. Personal data does not include data that has been irreversibly anonymized or aggregated so that it can no longer enable us, whether in combination with other information or otherwise, to identify you.
Promoting Safety and Security
We abide by the principles of legality, legitimacy, and transparency. We collect and process only the data necessary for specific and legitimate purposes and take appropriate technical and administrative measures to protect the security of personal data.
We may use personal data to help verify accounts and user activity, promote safety and security, prevent fraud, and investigate suspicious or potentially illegal activity or violations of our terms or policies. Such processing may be based on our legitimate interests in helping ensure the safety and security of our products, services, customers, and business.
Here is a description of the types of personal data we may collect and how we may use it.
What Personal Data We Collect
i. Data You Provide
We collect the personal data you provide when you use our products and services or otherwise interact with us, such as when you place an order, create an account, contact us, subscribe to our communications, participate in an online survey or promotion, or use our online help or customer support tools.
When you make a purchase, we may collect information related to the transaction, including your name, billing address, shipping address, email address, telephone number, order information, and other information necessary to process and fulfill your order.
ii. Data About Your Use of Our Services and Products
When you visit our website, we may automatically collect certain information about the device and browser you use, including your IP address, device type, operating system, browser type, usage information, diagnostic information, and approximate location information.
Where available and permitted by applicable law, we may use your IP address and other technologies to determine approximate location information to provide and improve our products and services, process orders, prevent fraud, and provide a better customer experience.
How We Use Your Personal Data
Generally, we use personal data to provide, improve, and develop our products and services, communicate with you, process transactions, provide customer support, personalize your experience, and protect our business and customers.
i. Providing, Improving, and Developing Our Products and Services
We use personal data to provide, improve, and develop our products, services, and website. This may include using personal data for purposes such as order processing, customer service, data analysis, research, fraud prevention, and business operations.
If you participate in a contest, promotion, or other program, we may use the personal data you provide to administer that program. Additional rules may apply to such activities, and we encourage you to review those rules before participating.
ii. Communicating With You
Where required by applicable law, and subject to your prior consent, we may use personal data to send you marketing communications about our products and services.
We may also use your information to communicate with you regarding your orders, transactions, customer service requests, account information, and important updates regarding our policies or services.
If you no longer wish to receive marketing communications, you may unsubscribe using the instructions included in our communications or contact us at support@itaostar.com.
We will process and respond to requests you submit through our customer support channels.
Payment Information
We use third-party payment providers to process payments made through our website. Depending on your location and the payment method selected, these providers may include PayPal, payment gateways, and other financial service providers.
We do not directly store your complete payment card information on our website. Payment information is processed securely by the applicable third-party payment provider in accordance with its own privacy policy and security requirements.
Definition of "Cookies"
Cookies are small pieces of text used to store information on web browsers. Cookies are widely used to store and receive identifiers and other information on computers and other devices.
We and our service providers may use cookies and similar technologies for purposes described in this Privacy Policy.
Use of Cookies
We use cookies and similar technologies to provide, protect, and improve our products and services, including to:
- Maintain website functionality and security;
- Remember your preferences;
- Process and support shopping cart and checkout functions;
- Understand website usage and customer behavior;
- Analyze website performance;
- Personalize content and experiences; and
- Support and measure advertising where permitted by applicable law.
Our store is hosted on Shopify, which may use cookies and similar technologies to provide website functionality, secure checkout, analytics, and other services.
The specific cookies and technologies used may vary depending on the services and features you use.
Disclosure of Personal Data
We may share personal data with trusted service providers and strategic partners that help us operate our business and provide our products and services.
These parties may include:
- Shopify and related service providers;
- Payment processors and payment service providers;
- Shipping carriers and fulfillment providers;
- Warehousing and logistics providers;
- Website, analytics, and technology service providers;
- Customer service providers; and
- Marketing and advertising service providers, where permitted by applicable law.
We share personal data only as reasonably necessary to provide, operate, improve, and protect our products and services, process transactions, fulfill orders, provide customer support, prevent fraud, or comply with legal obligations.
We do not sell personal data to third parties for their own independent marketing purposes without your consent where such consent is required by applicable law.
Data Disclosure, Storage, Transfer, and Processing
i. Fulfillment of Legal Obligations
We may collect, use, retain, and disclose personal data when necessary to comply with applicable laws, regulations, legal processes, or governmental requests.
If you reside in the European Economic Area (EEA), United Kingdom, or another jurisdiction with applicable data protection laws, we will process your personal data in accordance with applicable legal requirements.
Where required, processing of personal data of EEA residents may be based on the legal bases set out in Article 6 of the General Data Protection Regulation (EU) ("GDPR"), including consent, contractual necessity, legal obligations, and legitimate interests, as applicable.
ii. Business Operations and Legal Protection
We may share personal data with our affiliates, service providers, and business partners when reasonably necessary to operate our business.
In the event of a merger, reorganization, acquisition, joint venture, assignment, spin-off, transfer, sale, or other disposition of all or part of our business, including in connection with bankruptcy or similar proceedings, personal data may be transferred to the relevant parties as permitted by applicable law.
We may also disclose personal data when reasonably necessary to protect our rights, enforce our Terms and Conditions, investigate fraud, resolve disputes, or protect the security and operations of our business, website, or users.
iii. Legal Compliance and Security
We may disclose personal data when required or permitted by law, legal process, litigation, court order, or requests from public or governmental authorities within or outside your country of residence.
We may also disclose information where we reasonably believe disclosure is necessary to protect the rights, safety, property, or security of our customers, business, or other persons.
Your Rights
Depending on your location and applicable law, you may have rights regarding your personal data, including the right to:
- Access your personal data;
- Correct inaccurate or incomplete personal data;
- Request deletion of your personal data;
- Restrict or object to certain processing;
- Withdraw consent where processing is based on consent;
- Request a copy of your personal data in a structured and commonly used format; and
- Lodge a complaint with the relevant data protection authority.
To protect your privacy and security, we may request information necessary to verify your identity before processing certain requests.
Applicable laws may allow or require us to refuse or limit certain requests.
To exercise your privacy rights, please contact us at support@itaostar.com. We will respond to your request within the time period required by applicable law.
Third-Party Websites and Services
Our website, products, and services may contain links to or provide access to third-party websites, products, or services.
We are not responsible for the privacy practices, security, or content of third parties. This Privacy Policy applies only to personal data collected by us through our own website, products, and services.
We encourage you to review the privacy policies of third parties before providing them with your personal information.
Data Security, Integrity, and Retention
We use reasonable technical, administrative, and physical security measures designed to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.
We retain personal data only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide our products and services, resolve disputes, comply with legal obligations, enforce agreements, and protect our legitimate business interests.
Storage and Transfer of Your Personal Data
When you access or use our services, your personal data may be processed or transferred outside your country of residence, including in countries where our service providers and business partners operate.
Data protection laws may differ between countries or jurisdictions. Where required by applicable law, we will take appropriate measures to protect personal data when it is transferred internationally.
Changes to This Privacy Policy
We may periodically update this Privacy Policy to reflect changes in our business practices, technologies, services, or applicable legal and regulatory requirements.
When we make changes, we will update the effective date of this Privacy Policy and, where required by applicable law, provide additional notice.
We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect personal data.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact us:
iTAOSTAR
Email: team@itaostar.com
Website: https://www.itaostar.com/
